Listening Well
Notice what people are actually asking for when they tell you things — and what tends to derail it.
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The Work Day Vent
Ready to start
The Excited Hobby
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Overwhelmed
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A Compliment About What You're Wearing
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The Personal Share at a Party
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The Friend's Pet Died
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A Small Win at Work
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How Was Your Weekend
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Listening While Distracted
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The Just-Calling-To-Chat Call
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From Vent to Decision
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The Self-Critic
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Venting About Someone You Both Know
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Returning to a Topic
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Oversharing Early
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Internal Disagreement
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The Long Pause
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Follow-Up Questions
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The Soft Return
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A Story You've Heard Before
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When You've Been Through It Too
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Listening When Depleted
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When You Don't Know What to Say
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The Reassurance Compliment
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When You Can Solve It
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Listening Across Difference
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What You Didn't Know About Them
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The Pull to Make It About You
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The Minimizer
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The Hard Admission
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Listening on the Phone
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While Chopping Onions
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The Complaint You've Heard Before
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When There Isn't a Point
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When You'd Rather Not Hear It
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Listening Across Ages
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When They Start Crying
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When They're Angry at You
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A Small Factual Error
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A Belief You Think Is Wrong
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The Urge to Interrupt
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What They Told You Last Time
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Giving Airtime in a Group
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Thanks for Listening
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Clarifying vs Redirecting
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